To help you troubleshoot your Webkinz party pack, you'll need to provide more information about the problem you're having. For example:
* What kind of party pack is it? (Is it a physical one with a code, or a digital one?)
* What's happening when you try to use it? (Are you getting an error message? Is the code not working? Are you unable to access the game at all?)
* What have you already tried? (Have you checked for updates? Tried restarting your computer? Contacted Webkinz support?)
Once you give me more details, I can try to give you some helpful advice or point you in the right direction.