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The Xbox 360 Won't Recognize the Wireless Controller

Xbox 360 wireless controllers allow users to connect to an Xbox using 2.4GHz wireless technology. This means that they are susceptible to two common issues. The first issue commonly found in wireless controllers concerns power. As the controller does not physically connect to the Xbox 360, it depends on batteries for power. Sometimes replacing or charging the controller batteries will fix connectivity issues. The second issue found in Xbox controllers comes from the 2.4GHz wireless connection, which is prone to signal interruption as the 2.4GHz frequency is used in many devices.

Instructions

- 1
  Replace the batteries in your Xbox 360 controller. If using rechargeable batteries, make sure to leave the batteries on the charger for the instructed amount of time. The official Xbox 360 quick charge kit requires a two-hour charge. If using standard AA batteries, try another brand; some generics are not held to the same manufacturing standards. Restart the console to try connecting again.
- 2
  Remove all obstacles between your controller and the Xbox 360. Thick or metal objects, such as a mini fridge, can block the 2.4GHz signal required to connect the controller. Remove or unplug all devices that may interfere with the 2.4GHz frequency. Common devices that work on this frequency include cordless phones, microwaves, and wireless routers. Restart the console and try to connect again.
- 3
  Check that your controller is properly functioning. If you have access to another Xbox 360, and the controller is able to connect with the system, it is likely functioning correctly. If the controller does not connect, but other wireless controllers will connect to the Xbox system, then your controller is most likely faulty.

Xbox 360