Instructions
Check the bottom of your retired Lladro piece for an engraved logotype. The Lladro logotype has changed several times over the years; however, you can find a complete list of the logotypes on the company's website.
Make sure that the information given in the certificate of authenticity coincides with the description of your retired piece. Find your retired Lladro on the company's website or a catalog. The authenticity card should accurately describe your Lladro piece.
Locate the reference number on the bottom of your retired Lladro piece. Enter this reference number in the search bar at the company's website. Ensure that the Lladro piece returned from this search is identical to the piece you have in your possession.
Take a picture of your retired Lladro piece. Take another picture of the bottom on your Lladro piece. Be sure to include the reference number and engraved logotype in one of the pictures. Send the pictures to the Customer Relations Department at Lladro. The contact information for the nearest Customer Service Department can be found at the company's website.