Instructions
Check the main website for Precious Moments. They sell the figurines directly and may still carry the one you need to replace. If you cannot find what you need, call the company and a salesperson can help you.
Contact the company Retired Precious Moments. They sell older figurines and discontinued pieces. However, they are much more expensive. Although the website looks similar to the website for Precious Moments, it is a different company that caters to collectors.
Visit online auction sites like eBay or your local craigslist site. Some people acquire the figurines as junk and are eager to get rid of them.
Shop at local retailers. The Precious Moments website has a search index for area retailers that sell Precious Moments merchandise. Hallmark and other gift stores usually carry Precious Moments.