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How to Train on Active Listening and Asking the Right Questions

Active listening is a comprehension method that an audience member can employ to ensure he fully understands what is being said by the speaker. This technique creates a more dynamic flow of communication as the audience member can immediately seek any clarifications that are needed while also being respectful of the speaker. Active listening can be used in classroom settings, business meetings or even one-on-one communications.

Instructions

    • 1

      Put away any items, such as a cell phone, that may distract you from listening. Turn your attention fully to the speaker until it is your turn to speak. Position yourself close to the speaker, if possible, to avoid missing information due to hearing. Note that if you know the subject matter of the speech to come, it is wise to review what you know about the topic in your mind before the speech begins.

    • 2

      Repeat in your mind key words and phrases that are said during the speech. Physically, but not verbally, acknowledge points with a nod. Keep eye contact. Allow the speaker to acknowledge that the speech is completed before taking your turn to speak.

    • 3

      Begin by summarizing what was said, mentioning the key points, to make it clear that you understood what was said. Ask clarifying questions to both open the line of communication and show that you are interested enough to want to know more.

    • 4

      Place the former speaker into the audience position by revealing a personal way the subject related to you. Offer a final interpretation of what was said, including a new hypothetical example that pertains to the key points. Allow the former speaker to now ask you questions about your interpretation.


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