Things You'll Need
Instructions
Find both the model and serial numbers on your Brother sewing machine and write them down. The model and serial numbers are usually printed on a tag affixed to the back of the machine, but may be located elsewhere on the machine&'s exterior.
Go to the Brother sewing machine website, Brother-USA.com, and click on the "Support" link at the top of the page.
Click the "Send Us An Email" button in the Online Support Center.
Select "Home Sewing and Embroidery" in the "Product Group" drop-down menu.
Click on "Anything Not Covered Above" as the topic that best describes your request. Select your machine’s model number in the "Select Model" drop-down menu. Click "Next" and then click the "Ask Us Via Email" button.
Create an account, following the on-screen directions, or log in if you already have an account.
Type your sewing machine&'s serial number and date of purchase in the spaces provided. Estimate the date of purchase if you don’t know the exact date. In the inquiry text box, type your request for the company to determine the date of your sewing machine. Click "Send An Email."