Instructions
Charge the scooter for the recommended number of hours in a working power outlet. Change the power outlet, to make sure the outlet last used is not causing the problem. Many scooters require 10 to 12 hours of charge time.
Kick start the scooter if the motor will not turn on or engage. To kick start, manually ride the scooter down the street up to three miles per hour, all while applying pressure to the throttle bar attached to the scooter handlebar.
Check for loose connections under the deck plate if motor is not starting. Turn off the scooter. Turn the scooter over and use a Philips screwdriver to loosen the screws holding down the cover. When you have access to the battery terminal and surrounding connections, check to make sure the connections are tight and secure.
Reset scooter if the power shuts off after starting. First turn the scooter off, then hit the reset button. The location of the reset button varies. In Razor scooters it is underneath the deck plate.
Check chain tension if the scooter battery depletes shortly after being fully charged, the chain is coming off or there is a grinding noise or the chain. When the chain is too tight, the scooter has to work harder, which puts a strain on the battery. The chain is located on the back tire. Manually spin the back tire to ensure that movement is not constricted by a chain. Contact the manufacturer for instructions on how to readjust the chain tension and what the adequate amount of tension might be.
Check the air pressure in the front tire. A flat front tire will strain the battery and cause it to deplete faster.
Lift the scooter up and manually spin the rear wheel four times with no resistance to fix a rear wheel that doesn't move.
Replace the fuse if the product stops while on. A burnt fuse will shut the scooter down. To check the fuse, turn the scooter over and remove the cover. Check the fuse for a burnt smell or black coloring. If burnt, replace the fuse.