Instructions
Changing Equipment
Open the "FFXI" main menu from within the game -- on a computer, press the "-" key next to the "0" key; on the PlayStation 2, press the square button; on the Xbox 360, press the X button.
Scroll down to "Equipment." Select it by pressing the confirm button, which is the Enter key on a computer, the X button on PlayStation 2 and the A button on Xbox 360.
Hover over your body armor and remove it by pressing the confirm button twice. Immediately put it back on by pressing the confirm button twice again -- this will cause your character to temporarily disappear and refresh himself, fixing any appearance glitches.
Reloading Your Character
Move your character to the nearest Mog House.
Log out of "FFXI" by opening the main menu and selecting "log out" or by typing "/logout".
Wait until your character is completely out of the game and log back in. This refreshes your user interface and fixes appearance glitches.
Calling a GM
Call a Game Master for technical assistance by opening the main "FFXI" window and selecting "Help Desk."
Briefly explain your problem in the box provided and click "OK." You will receive a message that confirms you have opened a GM ticket.
Wait for the GM to send you an in-game message and further explain your problem to him; if your character is stuck, the GM will relocate him to remove the glitch.