Instructions
Compare the game's system requirements with the hardware on your computer. If you do not meet the the game's minimum system requirements, you will likely be unable to boot the game to its main menu, let alone play the title.
Download and install the game's latest patch. Patches for the software are released for free via SEGA's official site and typically include a multitude of bug fixes and errors.
Update your graphics card. Computer hardware manufacturers will often release updates for products in the form firmware. These updates improve the strength, efficiency and compatibility of the device with other software.