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How to Troubleshoot a Nintendo DSi

The Nintendo DSi handheld unit is the final evolution of the DS handheld before the 3DS. The DSi has the same technological capabilities as the original DS and DS Lite but boasts a webcam, improved screens and better Wi-Fi functionality. If you are having troubles with your DSi, you can walk through a few simple troubleshooting steps before contacting Nintendo support. Most problems with the DSi are resolved with simple user tweaks.

Instructions

    • 1

      Verify that your DSi unit is fully charged by placing it on the charger and leaving it for a couple of hours. If the power will not come on after a charge, the battery may need replacement.

    • 2

      Turn off your Nintendo DSi and turn it on again if a game freezes. Sometimes a simple reset is enough to clear corrupt data or strange behavior.

    • 3

      Remove the Nintendo DS game you are trying to play and use a different game. If the DSi can play one game and not the other, the cartridge may be the problem.

    • 4

      Ensure that the DS cartridge is fully inserted into the game slot. A loose cartridge may freeze or fail to play.


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