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How to Fix Freezing in Pokemon SoulSilver

Freezing in "Pokemon: SoulSilver," the remake of "Pokemon: Silver," can disrupt your experience roaming the many regions of the Pokemon universe and cause game-data loss. The freezing you encounter in "SoulSilver" could be caused by the same factors that contribute to freezing in other Nintendo DS games. If freezing is temporary or only occurs once, it may be a glitch. If freezing persists, your game may freeze before you have the opportunity to save game data. Avoid playing "SoulSilver" until you have taken steps to remedy the freezing problem.

Instructions

- 1
  Borrow another Nintendo DS system and insert "SoulSilver" into the DS slot located on the bottom of the system. Turn on the system and play through the game. If you do not experience freezing, your Nintendo DS may be malfunctioning and in need of repair. If you continue to experience freezing, "SoulSilver" may be malfunctioning.
- 2
  Insert other Nintendo DS games into your Nintendo DS system. If you do not experience freezing in these games, the freezing problem is likely because of damage to "SoulSilver." If freezing appears in all of your games, the problem may be because of either the Nintendo DS system or the games. Call Nintendo's Customer Support line at (800) 255-3700 for step-by-step assistance in solving the freezing problem.
- 3
  Examine the connector pins --- vertical metal pins located on the back of "SoulSilver." You may see deposits of grime or other contamination. Clean the connector pins using a dry, soft cloth, tissue or cotton swab. Attempt to play the game again. If this does not solve the freezing problem, replace your copy of "SoulSilver."
- 4
  Determine if you are using Nintendo-licensed products. Products made by other companies may not be compatible with "SoulSilver" or other Nintendo DS games, which may lead to freezing or other complications. A licensed Nintendo product will have the official Nintendo seal (see References). If you did not see a seal on the packaging or manual of the item that you purchased, it is not licensed by Nintendo. Use only Nintendo-licensed products with your Nintendo DS.

Nintendo DS