Check for Graphical Glitches
Graphical corruption can cause a character to display improperly or not appear in the game̵7;s menus and interface at all. Common reasons for this include outdated video card drivers or insufficient hardware. You should check the game̵7;s minimum hardware requirements prior to playing, as computers that don't meet them may run sluggishly or cause errors. Video card manufacturers typically offer free driver upgrades through their online site.
Fix Corrupted Game Files
Corrupted game files can result in strange game performance or invisible characters. The files that contain graphics for various character features, items or other options can become corrupted due to system issues. You can uninstall and reinstall the game files through a set of executables found on the ̶0;FusionFall̶1; main website. Reinstallation allows you to start with a fresh set of files, and the game automatically updates new files whenever you connect through the browser-based game system.
Update Your Browser or Web Player
̶0;FusionFall̶1; plays through an online service known as the Unity Web Player. The Web player allows gaming through a Web browser without the need of standalone software or external programs. Outdated browsers may not have the plug-ins or basic functionality required to use the Web player to run ̶0;FusionFall.̶1; Browser manufacturers distribute new versions through their websites. Reinstalling the game will also install the latest version of the Unity Web Player.
Contact Customer Service
If the actual data hosted by the game̵7;s servers appears corrupted, you can contact ̶0;FusionFall̶1; customer service. The in-game support chat feature allows you to contact a customer-service representative if you have access to at least one of your characters. If you don̵7;t have access to the game, try the help request form available on the ̶0;FusionFall̶1; website.