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How to Stop Getting Disconnected From ToonTown

When playing Disney's ToonTown, you may experience frequent disconnects that can interrupt game play. ToonTown provides online role-playing gaming for children and families. Each time your game is disconnected, you can lose any unsaved achievements. Disconnects can result from problems with your computer's video card or your Internet connection speed. Before reaching out to Disney or your Internet service provider's technical support, basic troubleshooting may resolve the disconnection problem.

Instructions

- 1
  Clear your browser's cache to help prevent getting disconnected in ToonTown. Depending on the browser you use, the steps may vary slightly. Refer to the help guide for directions on how to clear the cache for your browser.
- 2
  Clear your browser's cookies. ToonTown provides an online guide that details how to clear cookies for Internet Explorer, Firefox and Safari. Follow the guide and restart the browser before attempting to access ToonTown.
- 3
  Update the video drivers for your system. Click "Start" and enter "device manager" in the search field. Select "Device Manager" from the results, right-click your video card and click "Update Device Software." Allow the computer to search for the update and follow the onscreen prompts to update the driver.
- 4
  Ensure your computer's Internet connection speed meets the required speed to play the game. If your connection speed is below the recommended rate, contact your provider for upgrade options.
- 5
  Close any downloads that may impact your Internet connection. The downloads can reduce the available bandwidth and affect your game play.

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