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"Diner Dash 2" gives you bonuses for chaining, or performing many tasks consecutively, such as taking several orders in a row rather than just one. You should also stand at the podium between chains to make sure you don't lose any customers who are getting tired of waiting for a table.
However, keeping some customers waiting can work to your benefit. The more customers you have waiting to be seated, the more strategically you can seat them. First you should seat those who will take the longest to order and then attend to more impatient customers. Handling your customers in this way will result in all customers being ready to order at the same time, allowing you to chain their orders.
Also, being able to seat your customers strategically will come in handy if you run into a cell-phone addict; the cell-phone addict irritates any nearby customers, making it best to seat him as far away from other diners as possible. If you must seat the cell-phone addict near other customers, it is best to put her near families, who don't mind the noise as much as other customers. Crying babies also require special and immediate attention, but you won't hear from them too much if you offer the family they're attached to a high chair.
For whatever reason, customers enjoy being seated in chairs that match whatever color they happen to be wearing at the time, giving you bonus points. If you keep your customers happy enough, they order dessert, giving you even more bonus points.
Finally, if you call on the drink server after closing, Flo will be able to select two drinks at a time, which is helpful because drinks are an excellent way to improve the moods of your customers, especially when offered on the house.