Things You'll Need
Instructions
Ensure you are using a disc that is compatible with the PlayStation 2 system. All models of the console play PlayStation 1 and 2 games, DVDs and CDs. Some models also play recordable media, such as CD-R or DVD-RW.
Clean the disc that causes the error message to display. Inspect the disc for dirt or fingerprints, and use a soft, clean cloth to remove them. Wipe the disc gently to avoid scratching it.
Check the disc for scratches. Fine scratches may be polished out, but larger, jagged scratches are usually not repairable.
Clean any dust or dirt from the console, and place it on a hard, level surface away from the floor. Do not set the console on the carpet, as this can cause overheating and malfunction.
Try other discs with the PlayStation 2. If other discs work, this indicates that the non-functioning disc is either damaged or dirty. If no other discs work, this indicates a probable hardware failure.