Instructions
Check your network connection if your Netflix video suddenly stops. If you're using a modem, make sure your Ethernet cable is properly connected to the Ethernet port on your gaming console.
Check your wireless connection if you're connected to a wireless access point. If your wireless connection is erratic, turn off your router for a few seconds and then turn it back on. If this doesn't solve the connection problem, press the "Reset" button on your router to restore the default settings. Refer to your device's manual if you're unsure how to reset your device.
Turn off your gaming console, and then turn it on again to reboot its system. Relaunch your Netflix video.