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How to Fix an 8002F14E Error When Updating a PS3

Problems that occur while operating the PlayStation 3 video game console are usually denoted by an error code that gives you a specific reason for the issue. If you are receiving an "8002F14E" error code, this means that there has been a problem updating the system firmware on the PS3. Troubleshooting this issue may provide a simple fix, but this problem also can be caused by a more serious hardware malfunction that will require service by a Sony technician.

Instructions

- 1
  Check the PS3's Internet connection. Scroll to the "Settings" tab and select "Network Settings" to make sure that your PS3 is connected to the Internet.
- 2
  Reboot your PS3. Power the console off and turn off the power switch on the back of the console. After a few moments, set the power switch to on and turn the console back on. Try the update again to see if it downloads.
- 3
  Disconnect any external USB devices that are connected to the PS3 and try the update again.
- 4
  Install the download from a USB drive. Download the software update directly from the PlayStation.com website and place it on a USB drive in the "UPDATE" folder within the "PS3" folder. If these folders do not exist on your USB drive, create them. Plug the USB drive into your PS3, go to the "Settings" tab, select "System Update" and choose "Update via Storage Media."
- 5
  Restore the PS3's settings to default. Got the "Settings" tab, select "System Settings" and select "Restore Default Settings." Try the update again.
- 6
  Update the console from safe mode. With the console off, press and hold the power button. You will hear one beep indicating the console is powering on. After five seconds, a second beep will indicate a video reset. After another five seconds, the system will beep and turn off. Release the power button and press and hold it again. After two beeps, you will hear a double beep. Release the button and the console will boot in safe mode. Connect the controller with the USB cable and select "System Update" to update the console.
- 7
  Contact Sony Support for information about how to send in your console for repairs. If none of the other solutions worked, then there is an internal problem with the console and it will need to be sent in for repairs.

PlayStation 3