Instructions
Press the disc eject button located on the front of the PlayStation 3 to see if the disc will eject as it normally should.
Press and hold the eject button down for 10 seconds to use the PlayStation 3's "Force Eject" feature. This causes the system to force-eject the disc.
Unplug the PlayStation 3 from its power supply, wait 10 seconds, and then plug it back in.
Insert the removed disc back into the disc drive. If the system refuses the disc, you will need to contact Sony support. See Resources for the Sony services support Web page.