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How to Get Rid of a DNS Error Code 80710102 on a PS3

Error code 80710102 is a common error that affects users of the PlayStation 3 gaming console. This code denotes a problem connecting to the DNS server of your Internet service provider and will prevent you from connecting your PS3 to the Internet, meaning you cannot play games online, access the PlayStation Store or browse the Internet on your console. This problem can be resolved by manually changing the DNS server that the console connects to.

Instructions

- 1
  Scroll to the ̶0;Settings̶1; tab on your PS3 and select ̶0;Network Settings.̶1;
- 2
  Select the ̶0;Internet Connection Settings̶1; option.
- 3
  Select ̶0;Custom̶1; for the Internet settings you wish to use.
- 4
  If you are connected to your modem via an Ethernet, choose the ̶0;Auto-Detect̶1; option. If you connect wirelessly, choose the ̶0;Wireless̶1; option, select your network and enter your password.
- 5
  Set the IP Address setting to ̶0;Automatic.̶1;
- 6
  Set the DCHP Host Name option to ̶0;Do Not Set.̶1;
- 7
  Set the DNS setting to ̶0;Manual.̶1;
- 8
  Enter 208.67.222.222 as your Primary DNS.
- 9
  Enter 208.67.220.220 as your Secondary DNS.
- 10
  Set the MTU setting to ̶0;Automatic.̶1;
- 11
  Set the Proxy Server to ̶0;Do Not Use.̶1;
- 12
  Set the uPnP setting to ̶0;Enabled.̶1;
- 13
  Press the ̶0;X̶1; button to save your settings.

PlayStation 3