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How to Get Help If PlayStation 3 Keeps Shutting Down

The PlayStation 3 is a video game console released by Sony that is designed to be a dedicated video game station. Like other technology items, the PlayStation 3 sometimes suffers from mechanical defects or operating errors that cause it to shut down. You can attempt to diagnose the problem yourself to see if it is a simple issue that can be quickly resolved or you may need to get professional help.

Instructions

    • 1

      Move the PlayStation 3 to a well-ventilated area and do not stack other items on top of it. The device generates heat while running games and keeping it enclosed will only cause the heat to build up faster. The device will shut off before it becomes damaged from operating temperatures that are too high.

    • 2

      Ensure you have a steady power connection and that the outlet is not overloaded. If there is insufficient power coming into the PlayStation 3, it will shut off periodically.

    • 3

      Contact Sony's technical support department to resolve the issue. If your PlayStation 3 is still under warranty, they will repair it for you free of charge. You can obtain local contact information by selecting your geographic area on the PlayStation Support website (see Resources).


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