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How to Troubleshoot a PS3 Console

The PlayStation 3, or PS3, is a video game console from electronics maker Sony. The system was designed as a high-definition multimedia machine and is capable of playing HD games, Blu-ray movies and music. The PS3 is a delicate and complicated piece of machinery, so if it is not set up properly, it will not work. If you are having trouble with your console, you can troubleshoot it to get it back into working condition.

Instructions

    • 1

      Check the power cable. Ensure that the power cable is firmly connected to the power port on the back of the console and plugged in to a functioning wall outlet. If the power cable is connected to a power strip, try connecting it directly to a wall outlet to see if it gets power.

    • 2

      Turn on the main power switch on the back of the console. If the switch is off, the console will get no power. When the switch is turned on, the indicator light on the front of the console should turn red, indicating the console is in standby mode.

    • 3

      Check that the video cables are securely connected to the console and to an input port on your TV. If the console turns on but no video comes up, reset the console by holding down the power button on the front of the console until the PS3 turns on and off again. When the console is then turned on again, the video settings will be reset to standard resolution and should show up on any screen.

    • 4

      Update the PS3 to the latest available firmware version. Scroll to the "Settings" tab in the Xross Media Bar, and select "System Update" to update the console.

    • 5

      Enter Safe Mode to restore the PS3. Hold the power button for about 10 seconds until you hear three beeps, indicating that the console has turned on, reset video the settings and powered off. Repeat that process again until you hear a double beep to confirm that you have entered Safe Mode. Connect the controller via USB to use it.

    • 6

      Select "Restore Default Settings" while in Safe Mode. This will restore the systems settings to their original settings. If this solves your problem, then stop.

    • 7

      Select "Restore File System" while in Safe Mode. The console will then check for missing or corrupt files and replace them if necessary. If this works, then do not continue.

    • 8

      Select "Rebuild Database" while in Safe Mode. This option will rebuild the PS3's operating system. If this works, then do not continue.

    • 9

      Select "Restore PS3 System" while in Safe Mode. This will restore everything on your console and delete any data that is currently stored.


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