How to Reset Your Password on Your PlayStation 3

Getting Started

• 1

  Go to "PlayStation Network" in the menu, and select "Sign-in."

• 2

  Select "Forgot Your Password?" from the sign-in menu.

• 3

  Enter your PlayStation Network ID if the console doesn't automatically enter it. Then, enter your date of birth, and select "Continue."

• 4

  Go to the security question section if you want to reset your password by answering your security question; if you prefer to use email, then go to the email section.

Security Question Method

• 5

  Select "Reset Using Security Question."

• 6

  Enter the answer to your security question, and select "Continue."

• 7

  Enter a new password, and confirm your new password by entering it again. Select "Confirm."

• 8

  Select "OK" from the "Update Completed" screen to be taken back to the main menu.

Email Method

• 9

  Select "Reset Using Email."

• 10

  Verify that your email address is correct, and press "Confirm."

• 11

  Press "OK" to be taken back to the main menu.

• 12

  Go to a computer that's connected to the Internet, check your email account and open the verification message from PlayStation. Click the link in this message.

• 13

  Enter your new password, confirm your new password by entering it again and click "Confirm."