Things You'll Need
Instructions
Taking apart the Xbox console
Unplug the Xbox from the wall and the television.
Flip your Xbox over and locate the screws. These can be found under the rubber feet on the bottom of the console.
Remove the screws.
Lift the top cover off of your Xbox.
Fixing the DVD drive.
Locate the DVD drive. Looking down from the top, it will look like a silver box.
Remove the three screws that hold the DVD drive and the hard drive in place.
Remove the DVD drive from the Xbox.
Remove the screws on the DVD drive. There are two of them on the top of the DVD drive.
Push in on the two catches on both sides of the front of the DVD drive. The cover will then pop off of the DVD drive.
Check for any kind of physical problem on the DVD drive. If there are any physical problems, you may need to replace the drive.
Clean both lasers using the cotton swab and alcohol.
Following the steps above, Re-assemble your Xbox.