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How to Fix the Headset Port on a 360 Controller

The Xbox 360 wired headset is connected to a port on the underside of an Xbox 360 controller. If the wired headset device doesn't work properly, there are several ways to tackle the issue. It should be noted that the port itself isn't usually the problem for poor headset function; the volume and preference settings will hinder or promote performance.

Instructions

    • 1

      Reduce the volume on your television and the headset to remove distortion and unwelcome outside noise.

    • 2

      Disconnect and reconnect the headset to the headset port on the underside of the Xbox 360 controller.

    • 3

      Check the voice settings on the controller. By pressing the green and silver Guide button, enter the Voice option listed under Settings and Preferences. Check if the Mute option is checked. Uncheck the Mute option, raise the volume to 10 and select the "Play Through Both" option.

Xbox 360
Xbox 360

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