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How to Transfer Friends From an Old Gamertag

When you first created your Xbox Live account, you were given the option of creating a Silver or Gold account. If you created the Gold account, you were able to add friends.



If you wish to change your gamertag, there are a few different ways to retain your Xbox Live friends.

Instructions

  1. Change Your Gamertag

    • 1

      The easiest way to retain your friends is to change your gamertag, if you have enough Microsoft Points to do so. Begin by selecting "My Xbox." Select your gamertag profile.

    • 2

      Select "Change gamertag." If you do not have enough Microsoft Points, the menu will ask you to "Add points." You need at least 800 points to change your name. Select a point package.

    • 3

      Enter your new gamertag. Select "Done." Your friends will automatically be transferred to your new account name.

    Move Friends Manually

    • 4

      Turn on your Xbox. Select "My Xbox." Select "System settings."

    • 5

      Select "Memory." Select "All Devices." Select "Gamer profile."

    • 6

      Select your old gamertag profile. Write down all the names of your old friends. When you create your new gamertag, select "Add a friend" and enter each name down exactly as it appeared in your old file.


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