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How to Fix an X-Box With Three Red Flashing Lights

In 2005 Microsoft released the launch version of the Xbox 360, the successor to the original Xbox video-gaming platform. Its power button is surrounded by four lights that normally flash green when you connect controllers. However, sometimes red lights flash when there is something wrong with the console. When three lights flash, the problem cannot be fixed manually; you must submit a repair ticket to Microsoft.

Instructions

    • 1

      Select "Start a Repair Request" on the Microsoft Xbox 360 website (see Resources).

    • 2

      Complete the form, including your name, address and Xbox 360 serial number (located on the back of your console). Microsoft will provide a shipping label with which you can return the unit for repair.

    • 3

      Pack the bare console, sans hard drive, accessories and discs, in a shipping box with bubble wrap. Put the shipping label on the box and take it to a United Parcel Service shipping location. Write down the tracking number.


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