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How to Replace a Samsung DVD Drive for My Xbox 360

Playing video games on your Xbox 360 day after day causes wear on the console's components. In addition, the Xbox 360 has had a high rate of hardware failure. According to a various surveys the failure rate has ranged from 23 percent to 54 percent. Hardware failures often are indicated by a what has become known as the "red ring of death," wherein the Xbox's LED ring blinks red. One such hardware failure may include the DVD drive, which in some cases is a Samsung-brand drive.

Instructions

DVD Drive Replacement through Xbox Support
- 1
  Open your Internet browser and navigate to the Xbox service website.
- 2
  Click the green "Request a Repair" button. Input your Xbox email address and password. Register your Xbox 360 console's serial number, if necessary.
- 3
  Click the drop down menu "Problem Type." Choose the most relevant issue. If you believe the hardware error is as a result of the Samsung DVD drive, you should select "The disc is unreadable or undetectable."
- 4
  Print the shipping label issued by Xbox. Pack your Xbox 360 in a shipping box and apply the shipping label. Take your package to a UPS shipping location for transport. A repaired or replaced Xbox 360 will be shipped to you.

Xbox 360