Instructions
Turn down the volume of your television or stereo to focus on audio coming from the headset.
Turn the volume of the headset up by pushing the "+" button on the headset&'s volume control.
Make sure the "mute" button on the volume control is turned off.
Check to ensure that your headset is plugged into the port at the bottom of your controller.
Refer to your game&'s manual for special voice communication instructions if the above steps do not resolve your issue.