Things You'll Need
Instructions
Clean the disc with a lint-free cloth that has been moistened with glass cleaner. Wipe in straight strokes from the disc&'s center hole to the outer edge. Sometimes discs appear broken or damaged, but are actually only carrying surface dirt and markings that are preventing proper playback.
Treat the disc with a DVD repair kit or resurfacing paste. Light damage to the disc&'s read surface can be repaired with these retail products.
Send more heavily scratched discs to be resurfaced by a professional service. Scratches or chips in the disc&'s outer layer can often be repaired by these companies, which use equipment not available to home users.
Install the game data on your hard disc. Rent or borrow a second copy of the game and insert this copy into your Xbox 360, then select "Install to Hard Drive" from your console&'s "My Xbox" menu. If your original disc is too scratched or damaged to play the game but can still be inserted into the console&'s disc tray, you can still play the game by inserting the damaged disc and selecting the game from the "My Xbox" menu.
Contact the game&'s manufacturer or distributor (listed in the software manual or game box) if these steps do not fix your game. You may be able to arrange a replacement copy with proof of purchase of the original title.