How to Repair a Scratched Xbox 360 Disc

Clean the Xbox 360 Disc

• 1

  Rinse both sides of the disc under a gentle stream of cool water. This will remove any small bits of dust and grime that can cause further scratching if not removed.

• 2

  Use a cotton swab to apply a thin layer of toothpaste around the underside of the scratched disc. Spread the toothpaste evenly around the entire surface.

• 3

  Wipe the disc clean with a soft, dry cloth. Begin from the inside center of the disc and wipe outward in a straight line to the outside edge of the disc. Repeat this process 15 to 20 times.

• 4

  Reinsert the Xbox 360 disc into the console. A successful cleaning will result in seamless play.

Send the Disc for Repair

• 5

  Visit the official Microsoft Game Disc Replacement Program website. Check to see if the game is covered under the program.

• 6

  Download the Microsoft Xbox 360 Game Disc Replacement Order Form. The form is a PDF file, so a PDF viewer is required.

• 7

  Print out the form and fill out the information requested. Follow the mailing instructions on the form. A replacement disc should arrive in the mail within two weeks.